Some of our orders are shipped from our physical store in Vancouver, Canada, while others are dispatched from our warehouse in California, USA. This allows us to deliver your orders as quickly and efficiently as possible.

We ship all orders worldwide using express shipping. Our goal is to complete the quality control and shipping process within the same business day. Depending on your location, your order should arrive within 5 to 8 business days.

Once your order is shipped, you will receive a tracking link to monitor your order in real-time. This link will provide you with updates on the location and status of your package at every step.

We accept returns within 30 days of purchase, provided the item is unused and in its original packaging.

Our quality control team thoroughly inspects each product before packaging to ensure it meets our standards. However, if you receive a defective item due to shipping issues, please contact our support team using the form above or via the provided email. We will guide you through the return process and aim to resolve it as quickly as possible, no matter where you are.

Yes, all of our products come with a 1-year warranty against manufacturing defects. For more details, please refer to our Warranty Policy.

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay for secure and convenient transactions.